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FAQ
Can I buy extrusion in longer lengths that what is listed on the web shop?
Yes, you definitely can. Just not online, for ease of shipping and to save shipping costs the longest lengths we ship in are 2000mm for cut to length extrusions and 3 meters for full pcs of 0.0.452.40, 0.0.452.80, and 0.0.453.02. For longer lengths or profiles not listed on the web shop please call 844-828-9378 or Contact us
Why can't I find the parts I'm looking for?
We are currently in the process of adding new parts monthly, starting with the most popular and common parts and profiles. If you're looking for something not currently listed, please call 844-828-9378 for Contact us for a quote or to suggest a part or product to be added. You can also view our full catalog on our corporate website https://us.item24.com/en/about-us/local-representative/us/item-west/
What is the lead time on fully assembled products?
Shipment will be 2 weeks or less from the date of purchase, your order confirmation will reflect your ship date and you can select a shipment method at checkout.
Can I get request a customization to a product?
You most definitely can, just give us a call at 844-828-WEST(9378) or Submit Your Project Details and let us know what type of customization you need.